The Situation
A PI firm was spending heavily across multiple agencies with no clear view of which channels produced signed cases.
Our Mandate
Connect spend to signed cases and cut cost-per-case without losing volume.
Actions Taken
- Unified tracking from first touch through signed case
- Built a channel scorecard and killed underperforming spend
- Reallocated budget to the highest-ROI sources
- Aligned intake follow-up with the strongest channels
Cost per signed case fell sharply while qualified volume rose, after years of flying blind on attribution.