The Situation
A family law firm had plateaued for two years despite steady marketing, with the founder convinced the answer was more advertising.
Our Mandate
Find the real constraint and restart growth without simply spending more.
Actions Taken
- Diagnosed a severe intake-conversion leak as the true constraint
- Rebuilt intake speed, scripting, and follow-up
- Right-sized marketing toward higher-intent channels
- Installed KPIs and a weekly growth review
The firm broke its two-year plateau and resumed double-digit growth — from conversion, not added spend.